Shipping Policy

Shipping Policy

Tech Factory ships orders across Canada.

Orders are normally processed within [1–2 business days], excluding weekends and statutory holidays.

Estimated delivery times shown at checkout are estimates and are not guaranteed unless specifically stated.

Once an order has been transferred to the shipping carrier, delivery may be affected by weather, carrier delays, remote destinations, service interruptions, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Additional shipping costs caused by an incorrect or incomplete address may be charged to the customer.

Tracking information will be provided when available.

Please inspect your shipment when it arrives. If your package appears damaged or an item is missing, contact Tech Factory promptly and retain all packaging materials.

If tracking shows a package as delivered but you cannot locate it, please contact the carrier and Tech Factory as soon as possible so the matter can be investigated.

Shipping rates, free-shipping thresholds, and available delivery methods may vary according to the order value, product, destination, and promotion.

Some oversized, high-value, restricted, or remote-area shipments may be subject to additional shipping charges.